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FAQs

**Frequently Asked Questions (FAQs)**

**1. What payment methods are accepted?**
We accept various payment methods including credit cards (Visa, MasterCard), debit cards, and electronic payment options. Please choose the payment method that suits you best during checkout.

**2. How can I track my orders?**
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment through the carrier's website.

**3. How long does shipping take?**
Shipping times vary based on location and shipping method chosen. Orders typically take [3-7] business days to arrive. You will receive an estimated delivery time when you place your order.

**4. Can I modify or cancel my order after placing it?**
If you need to modify or cancel your order, please contact us as soon as possible at [[email protected]](mailto:[email protected]) or call 0562271167. We will do our best to accommodate your request, but it may be difficult if the order has already been processed.

**5. What should I do if I received a damaged or incorrect product?**
If you receive a damaged or incorrect product, please contact us immediately at [[email protected]](mailto:[email protected]) or call 0562271167. Provide photos of the damaged or incorrect item, and we will arrange for a replacement or refund.

**6. Can I get a refund if I change my mind?**
You can return products within [14] days of receipt if they are in their original, unused condition. For more details on how to return items and obtain a refund, please refer to our [Return & Refund Policy](#).

**7. Do I need to create an account to purchase products?**
No, you can make purchases as a guest without creating an account. However, creating an account allows you to track your orders and save payment information for future purchases.

**8. Do you offer international shipping?**
Currently, we ship orders only within the United Arab Emirates. If you have any questions about international shipping, please contact us for more information.

**9. How can I contact customer service?**
You can reach our customer service team at:
- **Email:** [[email protected]](mailto:[email protected])
- **Phone:** 0562271167
- **WhatsApp:** 0562271167

**10. Can I update my shipping information after placing an order?**
If you need to update your shipping information, please contact us immediately at [[email protected]](mailto:[email protected]) or call 0562271167. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed.

If you have any other questions or need further assistance, feel free to contact us. We are here to help!

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