**Privacy Policy**

Welcome to 24h-Biqala! We are dedicated to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

**1. Information We Collect**

- **Personal Information:** When you create an account, place an order, or contact us, we collect personal details such as your name, email address, phone number, and shipping address.
- **Payment Information:** For processing payments, we collect credit card details and other financial information. This information is securely processed by our payment partners.
- **Usage Data:** We collect information about your interactions with our website, such as IP addresses, browser types, pages visited, and the time spent on our site. This helps us improve our services and tailor your experience.

**2. How We Use Your Information**

- **Order Processing:** We use your personal and payment information to process and fulfill your orders, manage your account, and communicate with you regarding your purchases.
- **Customer Service:** Your contact details allow us to respond to your inquiries, provide support, and resolve any issues related to our services.
- **Marketing:** With your consent, we may use your information to send you updates, promotional materials, and special offers. You can opt-out of receiving marketing communications at any time.
- **Analytics:** We analyze usage data to understand how our website is used and to improve its functionality and content.

**3. How We Protect Your Information**

- **Security Measures:** We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- **Data Encryption:** Your payment information is encrypted using secure socket layer (SSL) technology to ensure it is safely transmitted.

**4. Sharing Your Information**

- **Service Providers:** We may share your information with third-party service providers who assist us in processing orders, managing payments, and providing customer support. These providers are bound by confidentiality agreements and are only permitted to use your data for the specified purposes.
- **Legal Requirements:** We may disclose your information if required to do so by law or to respond to legal processes or requests from governmental authorities.

**5. Cookies and Tracking Technologies**

- **Cookies:** We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small files stored on your device that help us understand how you use our site.
- **Opt-Out:** You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

**6. Your Rights**

- **Access and Correction:** You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us directly.
- **Deletion:** You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
- **Opt-Out:** You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly.

**7. Changes to This Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review the policy periodically.

**8. Contact Us**

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

- **Email:** [[email protected]](mailto:[email protected])
- **Phone:** +971 562 271 167
- **WhatsApp:** +971 562 271 167
- **Website:** [https://24h-biqala.com/](https://24h-biqala.com/)
- **Address:** Abu Dhabi, UAE

Thank you for choosing 24h-Biqala. Your privacy and trust are important to us.